In the early 19th century, guerrillas, soldiers who used unconventional marketing tactics to combat their enemies, were instrumental in defeating the French dictator Napoléon. Today the term has attached itself to marketing — unusual, fresh, [Read More]

Look, up in the sky! It’s a bird! It’s a plane! It’s a … baby?

That’s the typical reaction of Boston Red Sox fans to a 5,000-square-foot sky banner that often flies over Fenway Park. It [Read More]

They’re everywhere. No longer a flourish seen only on the fringes of society, tattoos are showing up in unexpected places — on unexpected people. These anatomical imprints, says strategic brand management expert Karen Post, are [Read More]

A growing business lives and dies by repeat customers or clients, especially in uncertain economic times like these. Studies show it can cost up to 10 times more to land a new customer than to [Read More]

“To build a product idea you need to understand what your customers’ needs are,” says Chris Miller, founder of Lancaster, Pa.–based Innovation Focus, which helps companies design and facilitate business development programs to foster growth. [Read More]

Competitive advantage is a hot buzz concept in business today, but in his book Hidden in Plain Sight, Erich Joachimsthaler makes the case that a focus on “customer advantage” is a surer path to growth. [Read More]

When a company seeks to define and attain its goals, a mission statement is often at the heart of that effort. The concept may sound simple, but summing up the essence of a complex organization [Read More]

Geeks are smart, but skeptical (think Bill Gates, Mark Cuban), and savvy marketers need to approach them in the right forums, with the right messages, in the right style. Here are some ways to reach [Read More]

Torie Clarke says that nothing sells better and accrues more credibility than telling the truth. That may sound amusing coming from a former spinmeister who served as the Pentagon’s communications chief during the early years [Read More]